Engage your customers in a whole new way!
Key building blocks of ethosIQ customer engagement solutions include premiere companies in the contact center and media space. These are partners who have deep expertise in their specific field and an exceptional service reputation. We invite you to see why we have chosen to partner with them.
As a Systems Integrator and Business Process Outsourcer, ethosIQ engineers and can manage solutions unique to your business. Contact us and see how we can help you engage your customers in a whole new way.
Genesys
Genesys is the leading provider of software to manage customer interactions over the phone, web and mobile devices. Market research firm, Gartner, named Genesys to the Leader’s Quadrant for Contact Center Infrastructure in February 2010.
Radian6
Radian6 is the industry leading social media listening platform that gives you a complete suite of tools to listen, measure and engage with your customers across the entire social web. Radian6 scans millions of posts- from mainstream online news to blogs, forums, video and photos, comments, and micromedia like FriendFeed and Twitter – aggregates, analyzes, provides context and delivers to the desktop in an almost real-time basis. Listen and join the dialogue with Radian6.
Empirix
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP testing and application performance management. Its widely acclaimed Hammer Test Engine™, with patented technology is the acknowledged global standard for validating the quality of IP networks, systems and applications. www.empirix.com.
LiVTEL
In today’s competitive contact center market, discovering new and innovative ways to utilize resources is essential. LiVTEL is faithfully devoted to being a student of the business. We have culminated a revolutionary, industry changing virtual contact center solution that helps companies maintain their quality of service while reducing overall costs.
XO
XO Communications is one of the nation’s largest communications service providers operating since 1996 focused exclusively on businesses, government, and carrier and wholesale service providers nationwide. XO operates its own private, nationwide, multi-terabit network, which delivers industry-leading IP solutions at the fastest speeds available today. Particularly, XO Interactive Voice gives businesses the capabilities, capacity and solutions to immediately address their business issues without the need for capital spending. XO services are always in alignment with enterprise revenue and expense objectives ensuring success. Our subscription models allow for rapid turn-up and turn-down to match seasonality, while our high-volume capabilities drive lower costs. XO Interactive Voice applications include Intelligent Call Routing, Hosted VoiceXML, Inbound Call Automation (IVR), and Outbound Call Notification.
